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I like eating fast food so much (or some people call it junk food, but hey, what’s in a name ;p).

KFC & Mc Donald always be my 1st priority.

Then Pizza Hut, A & W then last but not least Hoka Hoka Bento is next on my list.

But today, I’ve got bad experience with A & W restaurant.

As I thought to have double deluxe burger & curly fries as my lunch, I go to A & W @ Duta Mall.

Then Annet (if I never mentioned her before, she’s my sister) buy 2 package 1, which

contain 2 pieces of chicken, rice & rootbeer.

The girl on cashier count the amount & (I don’t know where she put her eyes), she didn’t see Annet’s discount card & off course, she didn’t cut the price.

This is the 1st problem.

But both of us is being rush & just want to back home as fast as we can, so we didn’t take the discount problem as a matter.

To know this is a fast food, whiches means a fast serve (nah, this is the 2nd problem, A & W servant here is "a little bit" slowly as a fast food restaurant’s servant, compare it with McD that put penalty if they serve more than some minutes), me & Annet didn’t check the packages twice & just take it home.

The 3rd & worst problem begins, when we arrived @ home & saw that each package only contain 1 piece of chicken, rice & rootbeer.

So, where’s the other piece of chicken?

Can u imagine it?

Well, shortly, I made a complain call & got info that the servant is a trainee, she’s a new servant.

Who’s got to blame?

I didn’t want to be rude or neither being heartless, but I truly think that a trainee shouldn’t serve by theirself like that, or they will make customer feel not good.

No, it doesn’t related only with the discount or the chicken, but it’s related with consumer satisfaction that’s already failed to fullfill by A & W Duta Mall Banjarmasin.

Then 2day, I’ve got a new meaning for a fast food restaurant that refers to junk serves.

This entry was posted on Friday, March 23rd, 2007 at 12:16 am and is filed under Food and Drink. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.